Privacy Policy

Website Privacy Policy

Pestana Comprehensive Wellness

Effective Date: January 1, 2026

Pestana Comprehensive Wellness, LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the information you submit through our website. This Website Privacy Policy explains how we collect, use, and protect information obtained through this website.

This policy applies only to information collected through this website. It does not govern medical records, protected health information, or information collected through formal clinical care, which are addressed separately in our Notice of Privacy Practices.

When you use our website, we may collect:

• Your name
• Email address
• Phone number
• Information you voluntarily submit through contact forms, inquiry forms, scheduling requests, or other website forms
• General technical information such as IP address, browser type, device type, and website usage data

Please do not submit private medical details or sensitive health information through general website forms unless we specifically direct you to a secure platform for that purpose.

We may use information collected through this website to:

• Respond to your inquiries or requests
• Communicate with you about services, scheduling, and general practice information
• Send appointment related or service related communications
• Improve website performance and user experience
• Send educational or informational communications when you have chosen to receive them
• Maintain the security and functionality of our website and communication systems

We do not sell or rent your personal information.

If you provide your mobile number and give consent through a website form or other written opt-in method, you agree to receive text messages from Pestana Comprehensive Wellness related to appointment reminders, scheduling updates, responses to your inquiries, and other service related communications. Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, or reply HELP for assistance.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

Mobile opt-in information, text messaging consent, and related phone data are not disclosed to outside parties except to the service providers necessary to deliver and support our text messaging services and related customer support functions.

Submitting information through this website does not create a physician patient relationship.

Medical advice, diagnosis, treatment, and secure patient communications are provided only through formal clinical engagement and approved secure systems.

Our website may use cookies and similar technologies to understand website traffic, improve site functionality, and enhance user experience. These technologies may collect general, non-identifying usage information such as pages visited, time spent on the site, and traffic patterns.

You may adjust your browser settings to refuse cookies if you prefer.

We may use website hosting, form processing, scheduling, analytics, email, and communications tools to operate our website and support our services. These providers may process information only as needed to perform services for us and may not use your mobile opt-in data for their own marketing or promotional purposes.

We use reasonable administrative, technical, and organizational safeguards to protect website information. However, no method of internet transmission or electronic storage is completely secure. If you need to share medical or sensitive information, please use the secure systems we designate for patient communication.

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children through this website.

You may:

• Request to be removed from non essential communications
• Contact us to update or correct information you submitted through the website
• Opt out of text messages at any time by replying STOP
• Request help regarding text messages by replying HELP or contacting our office directly

We may update this Website Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

If you have questions about this Website Privacy Policy, please contact:

Pestana Comprehensive Wellness, LLC
3100 Coral Hills Drive, Suite 201
Coral Springs, FL 33065
Phone: (954) 755-8844
Email: assistance@pestanawellness.com